What this policy covers
This policy describes the Elevate Gradebook app for iPhone, which requires iOS 17 or later. Earlier versions of the app handled some information differently; Earlier versions summarizes how.
Elevate supports Eanes ISD students. It is an independent app and is not affiliated with or endorsed by Eanes ISD or Skyward, Inc.
Information the app uses
To show your gradebook, Elevate uses the Skyward username and password you enter and the session Skyward returns. It then loads records for your account: courses, grades, assignments, Inbox messages, attendance, and school records such as past courses, documents, student info, and fees.
Elevate also keeps what you create in the app: what-if scores and saved scenarios, manual GPA entries, course plans, checklist marks, reminders, and a local grade history.
There is no separate Elevate account. The app includes no advertising, analytics, or tracking SDKs, and the developer doesn't operate a server that receives your Skyward login or academic records.
Where information goes
Elevate connects from your iPhone directly to the Eanes ISD Skyward service over HTTPS. Your login and the requests that load your records go to Skyward, with no developer-operated academic server in between. Skyward and Eanes ISD handle information under their own terms and privacy practices.
A few features contact other services directly. Opening a college profile's source link, opening the published source for the bundled school calendar, and checking Elevate's Apple App Store listing for updates each reach that service; the App Store check doesn't include school information. Fees opens the district's public payment website, which has its own practices, and Elevate doesn't forward your Skyward login to it.
As with any network request, your network provider and the receiving service can see request details such as your IP address.
Storage on your iPhone
Your Skyward login and session secrets are stored in the iOS Keychain on this device. Cached course, assignment, Inbox, attendance, and school-record data is stored on your iPhone and scoped to the account that loaded it, so Elevate can show your latest information when Skyward is unavailable. What-if work, scenarios, manual GPA entries, plans, checklist marks, reminders, and grade history stay on the device too.
Widgets read a limited shared snapshot of school information so they can display without opening Elevate. Keeping data on your device isn't the same as the developer collecting it, but local data can still leave your iPhone in the ways this policy describes, such as when you share a document.
Depending on your iPhone and iCloud backup settings, a device backup may include Elevate's local app data.
School documents
Elevate caches basic details about your school documents so the list can load. When you open a document, it downloads a private temporary copy to show the preview. That copy is removed when you close the preview, when the account changes, or on the next launch.
If you choose to save or share a document, the copy you create leaves Elevate. The app, person, or place you send it to controls it from then on, and disconnecting Elevate won't remove it.
Your calendars
The Calendar page can show events from the calendars on your iPhone, such as iCloud, or Google once its account is added to the iPhone. This is optional: Elevate asks iOS for calendar access only when you choose to show your calendars, and you can turn off any calendar, or all of them, in the app. iOS Settings can withdraw access at any time.
Elevate reads these events through iOS while you use Calendar. It doesn't save them, add them to widgets, or send them anywhere, and it doesn't sign in to Google or any other calendar service. It saves only which calendars you chose to show. Elevate can't add, change, or delete your events.
Widgets, notifications, and the app lock
Widgets and notifications can show school information outside the app, on your Home Screen or Lock Screen, even when the app lock is on. What appears depends on the widgets you add and your iOS notification preview settings. School Pulse leaves out grades but isn't anonymous: course names, assignment names, and counts can still be visible. Widget snapshots can be out of date, and a theme change can update a widget's look without refreshing its data.
Grade-change alerts are optional and off until you turn them on. Personal reminders are scheduled locally on your iPhone. Notifications use course and assignment names and titles, never numeric grades. iOS decides when background grade checks run and may delay or skip them, and reminder delivery depends on your notification permissions and system settings. Elevate doesn't use a push notification server.
The app lock is optional and off until you choose it. It asks iOS to verify you with Face ID, Touch ID, or your device passcode before showing the app. iOS handles that check, and Elevate never receives biometric data. The lock doesn't hide widgets or notification previews, and it doesn't encrypt every cached file.
Disconnecting and deleting
Disconnecting Elevate removes the active account's login credentials and session, its cached school data, its planning work, its widget data, and the pending alerts Elevate scheduled for it.
Disconnecting doesn't delete records held by Eanes ISD or Skyward, files you saved or shared outside Elevate, or local recovery copies kept separately for an older login until that login can import them. Requests about school records should go to the district.
Deleting the app removes the data remaining in its app container. iOS doesn't always remove Keychain items when an app is deleted, so disconnect first if you plan to remove Elevate.
Earlier versions
Version 2.0.3 stored login and session secrets in Elevate's private app container. Version 2.0.4, the compatible security release for iOS 15 and 16, moves those secrets to the iOS Keychain and removes the older copies; it remains a separate path without the native app's features. The native app scopes sessions to each signed-in account, invalidates the earlier session, and imports compatible local work. Earlier versions may not offer the disconnect and deletion behavior described above.
This website and support
This website has no accounts, advertising cookies, or product analytics. Its hosting provider may process basic request information, such as IP address and browser details, to deliver and secure the site.
If you email support, the developer receives your address and whatever you choose to include, and uses it only to respond. Please don't send passwords or private student records.
Security
Elevate uses HTTPS for its network requests and the iOS Keychain for login and session secrets. No app can guarantee perfect security, so protect your iPhone with a passcode and contact the district if you suspect someone has accessed your Skyward account.
Changes and contact
We’ll update this policy if the app’s handling of information changes. The effective date above shows when this version took effect.
Questions about this policy can be sent to zach.wilson.atx@gmail.com.